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We couldn’t log you in when using bitbucket

Bennie Schut
Bennie Schut
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October 25, 2025

I've used bitbucket a very long time ago. I wanted to start using it again together with some of the other atlassian products but can't login to bitbucket as I always get a

We couldn’t log you in

I suspect the account is simply deactivated, could i get some help so i can use bitbucket again?

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Shwetha Suvarna
Shwetha Suvarna
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 26, 2025

Hi @Bennie Schut 


Welcome to community...

You account was DORMANT Since 2018-08-05, thus you could not login to BitBucket.
I have activated the account now.

Please try and login to the site and let me know if  the issue persists.

Best Regards
Shwetha Suvarna

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Bennie Schut
Bennie Schut
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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October 27, 2025

Hi Shwetha,

Indeed it now works. Thanks.

2018. It has been a while.

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