We are not able to push the code can you please help on this

[KC-JR]

We are bot able to push the code getting below error message

Pushing release/release Remote: ******************************************************************************** Remote: [ALERT] Your push failed because the account '<workspace-id>' has exceeded its Remote: [ALERT] user limit and this repository is restricted to read-only access. Remote: [ALERT] Change your plan to restore write access: Remote: [ALERT] https://bitbucket.org/<workspace-id>/workspace/settings/plans Remote: ******************************************************************************** Error encountered while pushing to the remote repository: Git failed with a fatal error. Git failed with a fatal error. unable to access 'https://bitbucket.org/<workspace-id>/repo.git/': The requested URL returned error: 402 Failed to push to the remote repository. See the Output window for more details.

[Theodora Boudale]

Hi @KC-JR  and welcome to the community!

This error occurs when the billing plan of a workspace gets downgraded to the Free one and there are more than 5 users with access to this workspace. A workspace on a paid plan gets downgraded to the Free one when the payment fails after three attempts.

If you are a workspace admin, you can change credit card details and then the billing plan from this page

https://bitbucket.org/my-workspace/workspace/settings/plans-and-billing

where my-workspace replace with the ID of the workspace where you see this error.

Please feel free to reach out if you have any questions.

Just a heads up, I removed the workspace ID and repo name from your post to protect your privacy, as this is a public forum.

Kind regards,
Theodora