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Users not receiving bitbucket repo invites

Sruthi_Nadimpally
August 6, 2026

Hi team, 

I'm trying to add users (refer to below screenshots) to one of our repos: https://bitbucket.org/belk_ecom/bms-ui but they're not receiving email invites. 

They received an invite few weeks ago, entered the code emailed to them - yet can't see the repos that we added them to. This is holding them up with their dev work and time sensitive. I need your assistance to troubleshoot this. 

I talked to the team (proofpoint) who's responsible for sending out emails and they've mentioned that no emails were quarantined. image.pngimage.pngimage.pngimage.png


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