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Users cannot access workspace with Resource Not Found error

Roland Ng _IGS_
March 3, 2026

On organization settings, I put 6 members to the group bitbucket-admin-<workspace>, and granted app access for Bitbucket Cloud Standard. But on Bitbucket setting, the users that can access appeared to be not in-sync as there are only 3 users.

Screenshot 2026-03-03 163115.png

1 answer

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Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 4, 2026

Hi @Roland Ng _IGS_ 

Just jumping in here as I've noticed that you've not yet received a response from our community.

May I know if you're still encountering issues? If so, I will raise a ticket on your behalf with our team for further assistance.

Cheers!

- Ben (Bitbucket Cloud Support)

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