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User not getting invite email

Milos Maran
Milos Maran
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January 14, 2020

A user I invited is not receiving their invitation email. The account is from GApps, and all others have been invited, but this one refuses to receive the email. The only irregularity we had is that the address was changed after creation (on Google's side). I can provide you with that email if that will help.

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Lenin Raj
Lenin Raj
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 14, 2020

Hi @Milos Maran 

Can you try inviting both the old and the new email address?

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Milos Maran
Milos Maran
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January 17, 2020

Hi @Lenin Raj 

I just did, no effect

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