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Unable to view PRs in VS Code Extension.

Chaitanya Devale
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November 20, 2024

While fetching PRs on the VS Code Attalasian Extension. I am facing this error

"Client network socket disconnected before secure TLS connection was established"

Has anyone else facing the same error?

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Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 25, 2024

Hi Chaitanya and welcome to the community!

The error indicates that something went wrong when your client tried to set up a secure connection with the server it wants to connect to; if the error occurred while trying to fetch data from Bitbucket Cloud PRs, then that server is Bitbucket Cloud.

This is usually caused by network issues. It could be network latency, a firewall blocking the connection, a proxy that is misconfigured or interfering with the process.

If this occurs on a company network, I suggest reaching out to the network team in your company for help in identifying and resolving any network issues that may cause this.

Kind regards,
Theodora

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