Unable to reactivate organisation email id that I am using
When I login or reset my org email id password to access BitBucket all I get is a message that my account has been deactivated. I tried all means, but I can't even raise a support ticket because even for that I need to login. hence, I am raising this query to the community with my personal ID to find out how to reactivate my organization email id. My colleges are able to use their org email id except for me.
2 answers
@sachindoshi when you open Atlassian Support: Pricing, Billing & Licensing, select Continue without logging in
- Next select Your Account
- Topic: Log in issues
- Click on Need more help?
- Skip URL/SEN/EN (or add URL if you'd like). Click on Need more help?
- Add text to Your Question part and below that you'll have Submit button
There's no need to log in via this specific channel (nor do you need to have a paid license to raise a ticket).
However, my suggestion is that your Atlassian administrator raise a technical ticket here: Atlassian Support, as this is the main channel for these kinds of requests. 👈
Either way, the support team should be able to provide some insights and guide you/your admin in the right direction.
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