The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to manage User

Pierre-Henri Delaval
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 22, 2021

We are blocked at 10 users and we have users who have leave the company and we need to remove them to get back thoses licence.

 

How can remove user and get back our licences.

 

Thx 

 

John

 

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Charlie Misonne
Community Champion
May 6, 2021

Hello Pierre-Henri,

Bitbucket users consume a license when they are a member of a group with Bitbucket User permissions in the global permissions. Typically this user group is called bitbucket-users but it can be different.

You'll have to remove the users from that group in order to free licenses.

Hope this helps!

DEPLOYMENT TYPE
SERVER
TAGS
AUG Leaders

Atlassian Community Events