Unable to login bitbucket because don't have recovery codes

[duaa.zakir]

Hi,

I am unable to logged in bitbucket because i had enabled two-step verification but didn't save recovery codes.

Please let me know the other way, how can i log in bitbucket now.

Thank you!

[Ana Retamal]

Welcome to the Community, Duaa

If you didn't save the recovery codes and you still have access to the computer where you set up your SSH keys, you can obtain new codes. To do so, enter the following in your terminal:

ssh git@bitbucket.org recovery_codes

This will give you 6 new codes. For further information you can read our article Two-step verification. 

If you don't have access to your SSH keys, then this method will not work. In that case you'll need to submit a Support ticket so we can verify that you're the owner of the account before proceeding further. 

Let us know if you need any further assistance :) 

Best regards,

Ana