The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions
Release Notes
Community
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Unable to login Bitbucket - We couldn’t log you in

timofte.radu
timofte.radu
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
January 10, 2024

Hello,

I am getting following error when login to bitbucket account.

 

"You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again."

I suspect that my account is marked as inactive and needs reactivation.

Could anyone please help?

 

Thanks,

Radu

Watch
Like Be the first to like this
518 views

2 answers

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote
Patrik S
Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 11, 2024

Hey @timofte.radu and welcome to the Community!

Your account was indeed inactive on Bitbucket Cloud due to a long period of inactivity. I went ahead and set it to Active again.

If you are still facing issues to login, please let us know.

Thank you, @timofte.radu !

Patrik S

Reply
0 votes
Laurie Sciutti
Laurie Sciutti
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
Get recognized
January 10, 2024

Hello @timofte.radu and welcome to the Community!  @Patrik S may be able to assist.

Reply
Bitbucket
Bitbucket
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Release Notes
    Copyright © 2026 Atlassian
    Privacy Policy Notice at Collection Terms Security