Unable to delete a zombie repo

[Naomi Ping]

Hi! I'm having trouble deleting a "zombie" repository. I can't open the repository page or delete it. When I click to open it, the page keeps loading, but nothing shows up. Could someone help me with this issue? Thanks!

[Ben]

Hi @Naomi Ping 

I've had a scan of the workspaces you are a member of and I can see that a number of repositories are currently pending deletion - the deletion process takes 30 days so it's likely that they are still in the process and this is why you cannot access them.

If you don't believe this to be the case - we will need further information, and this information would not be appropriate to share on a public forum such as community. I can see that you are a member of a workspace which is on a Standard plan, this means you have access to raise a ticket directly with our support team (hint: it's the other workspace you have access to, not the one you've used to raise this community post):

• https://support.atlassian.com/contact/

If you have issues raising a support ticket using the paid workspace URL, please let me know and share your timezone so I may raise a ticket on your behalf with the correct support team for your region.

Cheers!

- Ben (Bitbucket Cloud Support)