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Unable to clone repository

levani
I'm New Here
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 23, 2015

I'm trying to clone my repository but I'm getting an error after a few seconds. Here is the command line log:

$ git clone ....git
Cloning into '...'...
remote: Counting objects: 3152, done.
remote: Compressing objects: 100% (2381/2381), done.
error: RPC failed; result=18, HTTP code = 200| 2.00 KiB/s
fatal: The remote end hung up unexpectedly
fatal: early EOF
fatal: index-pack failed

I'm unable to clone via sourcetree as well. Any ideas?

2 answers

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jyo
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 24, 2015

Levani,

If you ever have troubles cloning your repo, simply e-mail support@bitbucket.org and include your account / repo name. It also helps if you include some network troubleshooting output:

ping bitbucket.org
traceroute bitbucket.org

Cheers,

Jesse

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