Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to add users to bitbucket

Jeffrey Cook
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 3, 2026

Hi, I unintentionally have two Atlassian organisations — one with Jira and one with Bitbucket. I'm trying to consolidate them but running into several issues:

1. In Bitbucket workspace settings, all users show as 'Invited' — including myself and another developer who have been using it without any issues for a while. This seems like a display bug.

2. When I try to invite a new user to the Bitbucket workspace (directly via Bitbucket settings, with the correct email), they see 'Create a workspace' when logging into Bitbucket, and get 'Resource not found' when going directly to the workspace URL.

3. I suspect my account may be in a broken state.

I'm on a free plan so I can't raise a support ticket. At this point I'm not even sure if it's possible to add new users to my Bitbucket workspace at all. Has anyone experienced this or know how to fix it? Is there a way to merge the two organisations so everything is under one?

0 answers

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events