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Unable to access repository as the subscription to Bitbucket was terminated

Tin Reglo
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January 30, 2018

We were unable to access the links to wiki and repository as the subscription was ended. It's giving us the error below:

That link has no power here

My questions are:

is it possible to re-subscribe/restore the account?

will the previous pull requests in the repository still be visible once the account has been restored?

1 answer

0 votes
Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 31, 2018

Hi Tin! Are you using Bitbucket Server or Cloud? 

As long as the account or the repository was not intentionally deleted, you will be able to continue to update the payment or renew your license (depending on which version you had) and you'll gain access to your code again. Once the subscription ends, the account and the data on it is not deleted, you just lose your access there.

Let us know if you have any questions!

Best regards,

Ana 

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