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Unable to access account with 2FA

pankaj4-singh
pankaj4-singh
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July 12, 2020

My bitbucket account has 2FA, I use google to sign in and at this moment I do not have access to my phone nor my recovery keys. I don't have SSH keys on my machine as well. Is there a way I can access my account.

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Tyler T
Tyler T
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 13, 2020

Hi @pankaj4-singh if you are using Bitbucket Cloud, try clicking the Lost codes? link on the 2FA login screen to recover your account.

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