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Unable to See Projects and Repositories

JohnG
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May 14, 2026

I have an odd issue where I can navigate directly to my repositories using their cloned links from my local git using programs, but I can't see any of them or my projects from my Bitbucket dashboard. 

Here is a picture of my project's dashboard when I go directly to Bitbucket.

Screenshot 2026-05-14 162145.png

And here is a picture having used a link directly to one of my repositories. I also have other repositories in other projects, but I have to directly link into a repository from that project to see them.

Screenshot 2026-05-14 161835.png

I'm unsure if it's related, but I did also notice writing this question that I got two app options. Do I somehow have multiple accounts under the same name?

Screenshot 2026-05-14 161906.png

1 answer

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Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 17, 2026

Hi @JohnG 

That's definitely quite strange - may I know your timezone so I can raise a support ticket on your behalf with the appropriate team who operates during your working hours?

Cheers!

- Ben (Bitbucket Cloud Support)

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