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U2F - No longer working after Feb?

chris
chris
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January 20, 2022

I get these when I log in using a security key Will Bitbucket not support security keys after February?screenshot_20220120_202914.png

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Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 26, 2022

Hi everyone,

Bitbucket Cloud is upgrading to WebAuthn API. We have published a community article about this:

If you have any questions, please add them in a comment in that article!

Kind regards,
Theodora

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Pramodh M
Pramodh M
Community Champion
January 20, 2022

Hi @chris 

Can you try disabling the 2FA via Security Key and re-enabling it in the latest version of Chrome and see if you get the same error?

Let me know

Thanks,
Pramodh

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Pramodh M
Pramodh M
Community Champion
January 20, 2022

Reference here,

Navigate to the URL below

https://bitbucket.org/account/settings/two-step-verification

Documentation - https://support.atlassian.com/bitbucket-cloud/docs/enable-two-step-verification

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