This user account cannot be matched to an Atlassian account.

[Shubham Raut]

When I hover on my profile icon or my name in commit tab I am getting this issue. I tried setting my email aliases but was not able to set that. My account is managed.

[Ben]

Hi @Shubham Raut 

We will not be able to troubleshoot this in a public forum such as community, as resolution will require sharing sensitive information.

Could you please raise a support ticket directly with our support team using your paid company workspaceID (starts with a k)?

• https://support.atlassian.com/contact/#/

If you have any issues raising a ticket - please let me know which timezone you are in so I can raise a ticket on your behalf with the appropriate support team in your area.

Cheers!

- Ben (Bitbucket Cloud Support)