There's a payment that was issued from my card but couldn't find it in my billing account, please he

[Joelle]

[SCREENSHOT REDACTED]

[Ben]

Hi Haya,

I have removed the screenshot you shared as this is a public forum, and it contained sensitive/personal information.

I cannot see any paid Bitbucket Cloud workspaces against the email address you have used to raise this community post.

Please raise a request with our accounts/billing team to investigate this further as this is not something that would be able to be answered by our community:

• https://www.atlassian.com/company/contact/purchasing-licensing#/

Cheers!

- Ben (Bitbucket Cloud Support)