I'm unable to log in to my Bitbucket account due to a two-step verification issue, and I've exhausted the self-service options.
**The problem:** Every 6-digit code I enter from Google Authenticator is rejected with "Invalid two-step verification code." This started suddenly about 2 days ago — nothing changed on my end (no new phone, no app reinstall, no OS update, no time-zone change).
**What I've already tried:** - Verified my phone's date/time is set to automatic and confirmed accurate against time.is - Restarted the phone - Entered codes immediately on refresh, well within the 30-second window - Confirmed there are no duplicate Bitbucket entries in my Authenticator app - Attempted login via id.atlassian.com — same rejection - The "recovery code" link on the 2FA prompt redirects to a documentation page rather than a form, so I have no way to enter my recovery key - Pasting my recovery key directly into the verification field is also rejected
**Confirming the account itself is healthy:** SSH access to my repositories works perfectly — `ssh -T git@bitbucket.org` returns `authenticated via ssh key`. So credentials and key pairing are intact; the issue is isolated to the web 2FA flow.
**What I'm requesting:** Please reset two-step verification on my account so I can reconfigure it from scratch. If there's a working path to use my recovery key that I've missed, I'd appreciate being pointed to it.
I submitted an account recovery request earlier today as well, but waiting 24 hours is blocking my work, so any faster resolution would be greatly appreciated.
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