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Succes logged to the Atlassian account but not to the Bitbucket account.

Liliya Gorobets
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January 21, 2024

I easily log into my Atlassian account and use Jira.
When I try to log into Bitbucket, a 2FA requirement pops up.
The code generated by the Auth app for Bitbucket is not accepted
(code accepted for Atlassian account)

1 answer

0 votes
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 22, 2024

Hi @Liliya Gorobets 

If you are unable to access your Bitbucket Cloud account due to 2FA being enabled, you will need to follow our guide below to reset your 2FA:

Please do so and let me know how this goes.

Cheers!

- Ben (Bitbucket Cloud Support)

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