SourceTree registration page is down

[Balázs Szakmáry]

Our users are unable to register SourceTree because the registration server is down, Atlassian ID's cannot be created on the website and in addition to all this, the support system fails to recognise our SEN and let me create a support request. Any ideas what to do in a case like this?

[Balázs Szakmáry · Accepted solution]

Hi,

There was? something wrong with the signup process, seems to be an issue with id.atlassian.com. I signed up with a new address just now, the process ended with an error but I did get the welcome e-mail. (The problem was originally reported by one of our devs who pressed the sign up button in SourceTree.)

[KieranA]

Hey there,

It very rarely goes down - seems to be back up now though. We use Atlassian ID so you can just go direct to id.atlassian.comif sourcetreeapp.comis down.

Hope that helps