Something went wrong While we check things on our end, try refreshing the page. If reloading the pag

[Md Gholam Ghaus Ashrafi]

Something went wrong

While we check things on our end, try refreshing the page. If reloading the page doesn’t help, check our status page for known incidents or planned maintenance.

If you are still experiencing issues, our support team can be reached via StatusPage. Use the code below when reporting your issue, this will help the team look up details of what went wrong:

7e6bc23bcd1f4a70b92b3a9952461ba4

[Ben]

Hi @Md Gholam Ghaus Ashrafi @Arkadiusz Wroblewski @Franz Haugke 

Our engineering teams have confirmed that all products and services impacted by this incident should now be fully recovered, and that this incident is resolved:

• https://bitbucket.status.atlassian.com/incidents/j41b2v131b6y

If you are still encountering issues, please let us know by responding.

Cheers!

- Ben (Bitbucket Cloud Support)

[Md Gholam Ghaus Ashrafi]

Hi Ben,

Thank you for the update.

We reviewed the official incident timeline, and it confirms that multiple Atlassian products were impacted globally for several hours. During this period, our organization faced significant operational disruption due to the unavailability of Bitbucket services.

As a fintech organization, Bitbucket is a critical component of our production support and CI/CD workflow. The outage impacted:

• Urgent code pushes and hotfix deployments

• Pipeline executions integrated with Bitbucket

• Production support activities

• Developer productivity and release timelines

This created direct business and operational impact for our teams handling financial applications and time-sensitive deployments.

While we appreciate the recovery efforts from Atlassian engineering teams, we request:

• A detailed Root Cause Analysis (RCA)

• Preventive actions being implemented to avoid recurrence

• Clarification regarding SLA credits or compensation available for impacted enterprise customers

Given the duration and scale of the incident, we expect Atlassian to treat this with high priority from a customer impact perspective.

[Arkadiusz Wroblewski]

Hello all and @Md Gholam Ghaus Ashrafi 

Yes indeed Bitbucket and many Systems facing an ongoing Incident.

Please follow https://status.atlassian.com/  for Updates. 

[Md Gholam Ghaus Ashrafi]

Thanks for sharing yeh we got the status

[Franz Haugke]

Same issue here. Our entire Bitbucket workspace is affected – every page shows "Something went wrong" with different error codes, e.g. `80e855c8187b49808947f9e91b48cea8`. Also experiencing a login loop: id.atlassian.com recognizes the session, but bitbucket.org and support.atlassian.com keep redirecting back to login without accepting it.

[Md Gholam Ghaus Ashrafi]

have you lock support ticket with atlassian ??

[Franz Haugke]

no, it wasn't possible for me. But the status page finally seems to be showing the problem as well.

[Md Gholam Ghaus Ashrafi]

Bitbucket is Down anyone facing the same issue since long as i have checked the status on https://bitbucket.status.atlassian.com/ sowing all working fine but its not ,also checked on https://statusgator.com/services/bitbucket showing multiple region its impacted.