Someone has already added that SSH key

[douglas "dougbert" thompson]

I see that there are many requests with this issue

answers include create a ticket and then post the PUB there for look up

well where can one create a ticket, or would a support person create one for me

thanks

[Caroline R]

Hi, Douglas, welcome to the community! 

As we will need to know the public ssh key to further investigate this case, I have created an internal ticket for you using the email of your community account, so you don't have to share this information here. 

You should have received an email with a link to the support ticket. Just in case you haven't received it, please feel free to let me know and I can post the ticket URL here. The ticket will be visible only to you and Atlassian staff, no one else can view its contents even if they have the URL.

Please feel free to let me know if you have any questions.

Kind regards,
Caroline

[Mikael Sandberg]

Hi @douglas "dougbert" thompson,

Welcome to Atlassian Community!

You can contract Atlassian Support using this link, https://support.atlassian.com/contact/#/. If it brings you back here, let me know and I can notify the support team that is here on the community.