Self Hosted Bitbucket runner stuck in queue state

[Edward Davies]

I have two separate runners one for prod and dev and both are stuck in a queued state and can't execute any runs. I even tried creating a whole new runner and this is also stuck in the queued state. All runners say they are online. Is there any resolution for this?

[Mark C]

Hi @Edward Davies,

Welcome to the community.

To troubleshoot your Bitbucket Cloud Pipelines runners, I'd recommend following the steps on this documentation: Troubleshooting runners

This is for you to check on the logs locally on what might be causing it.

Regards,
Mark C