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Retrieve a recovery code through SSH

Alexander Lara
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May 17, 2019

I lost my mobile advice and recovery code for my company account, I kept the instructions but I can´t get access by two step verification.

 

thank you

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Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 20, 2019

Hi Alexander, welcome to the Community!

Do you still have access to the computer where you stored your SSH key? In that case, you can run the following command in your terminal to receive a recovery code:

ssh git@bitbucket.org recovery_codes

This will bring out 6 recovery codes (one time use only) that you can use to get in. This is explained at Retrieve recovery codes through SSH.

Let us know if this helps you :)

Best regards,

Ana

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