Removed from all Bitbucket workspaces after Atlassian Organization linking attempt – no admin access

[jana_j]

Hello,

I am the admin of Atlassian Organization 8f1f0daa-e8a5-400d-94bd-10ec0a266459 and I need urgent help. After attempting to link our Bitbucket workspaces to our Atlassian Organization in January 2025 (following Atlassian's official email instructions), my account lost access to ALL of our Bitbucket workspaces simultaneously.

[REDACTED]

Symptoms:
- Web UI shows "Repository not found" or "No repositories" on all workspaces
- https://bitbucket.org/account/workspaces shows "Join a workspace" – no workspaces listed
- Atlassian Admin → Link Bitbucket wizard shows "We have no workspaces to show yet"
- Workspace settings URLs return "Resource not found"
- Git push/pull still works via command line (token still valid)
- One colleague can still access repositories in ergoptejoomla via web, but has no workspace admin rights either
- Atlassian Community post page correctly lists all 5 workspaces under "Your apps" – confirming the workspaces exist and are associated with my account

The problem appears to be that my account was removed from all workspaces simultaneously during the January linking attempt. Nobody currently has workspace admin rights.

I am on Bitbucket Free plan and cannot submit a direct support ticket.

Could an Atlassian team member please restore my account as workspace admin for all affected workspaces, or raise a support ticket on my behalf?

Thank you very much.

Jaroslav

[Kristian Walker _Adaptavist_]

Hi Jana,

I have clicked the request assistance button to notify Atlassian Support of this request so they can look to answer this question for yourself.

Regards,

Kristian

[jana_j]

Thank you very much, Kristian! I appreciate your help. I will wait for Atlassian Support to get in touch.