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Problem to login only on bitbucket

Guilherme Flores
I'm New Here
I'm New Here
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October 15, 2025

cant login with my email guilhermebflores@gmail.com only on bitbucket, i receive the same page. 

 

We couldn’t log you in

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

 

the jira, atlassian, trello... all ok for now.

2 answers

0 votes
Shwetha Suvarna
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 17, 2025

Hey @Guilherme Flores 

Welcome to Community...

I see that your account was dormant Since 2018-07-27. And thus was disabled.

I have now activated the account. Can you please try to login to BitBucket and let me know if the issue persists.

Best Regards
Shwetha Suvarna

0 votes
Guilherme Flores
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 15, 2025

I think i have some old data in bitbucket. But i dont know how to activate my account. Gonna start tomorow in a new company =/ 

 

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