Problem signing up for a plan

[marcelodelta]

Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: 88bdc3395ce04370808d5d15d87eec83)

[Tomislav Tobijas]

Hi @marcelodelta ,

Could you try activating/adding Bitbucket directly through Atlassian Administration instead? 👀

Go to admin.atlassian.com, select the appropriate organization, and then go to Apps / Atlassian apps → Add app → Bitbucket.

From there, you should be able to create/add the Bitbucket workspace and then continue with the plan setup.

Atlassian also documents this approach here: Join or create a workspace 📚

If you still get the same error there, I’d then suggest contacting Atlassian Billing Support  and including the Issue ID shown in the error message so they can investigate it on their side.

Cheers,
Tobi

[Arkadiusz Wroblewski]

Hello @marcelodelta 

By the way, there's an active incident at the moment. Sometimes they are broader than Statuspage states, so it can be related.

https://status.atlassian.com/ 

Best 

Arek 🤠