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Problem in signing in to bitbucket

Goutam Hegde
Goutam Hegde
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May 9, 2016

Hello I have created a new Bitbucket account... 

But I am getting this error when I try to sign in 

'You must use your email address when authenticating with your Atlassian account.'

Even thought I am trying to sign in with my email id 

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Alastair Wilkes
Alastair Wilkes
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 9, 2016

Hi Goutam, sorry you're encountering issues logging in! Try using the primary email address on your account if you aren't already (we're updating that message to be clearer).

If you still have issues, shoot us an email at support@bitbucket.org, and we'll get it taken care of. Sorry for the inconvenience!

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