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Please remove the 2-Step Verification

ikumifujii
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August 1, 2019

I accidentally deleted the app for the 2-Step Verification. Please 
remove the 2-Step Verification process from the account.

1 answer

0 votes
Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 2, 2019

Hi @ikumifujii,

Even if you don't have the authentication app, you can still access your account. 

You can use the code we sent you when you first set up two-step verification for your account. If you've lost it, you can still obtain another 6 recovery codes running the following command in the computer where you store your SSH key:

ssh git@bitbucket.org recovery_codes

With those codes you'll be able to install the authentication app again. For more information, you can read Two-step verification.

Let us know if you need any more help!

Best regards,

Ana

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