Persistent banner "Workspace setup in progress ..."

[Rudi Peeters]

Hello,

I set up a workspace for my colleagues and have this banner for several weeks now. Can you help mee fix this.

Kind regards.

[Ben]

hi @Rudi Peeters 

I cannot see a workspace tied to your user account that has been created recently.

The workspace you've used when raising this community post was created in 2024-04-02. Are you sure this is the workspace you're referring to?

Please ensure your clear your browser cache, and if that workspace is not actually created - attempt the process again:

• https://support.atlassian.com/bitbucket-cloud/docs/create-your-workspace/

Cheers!

- Ben (Bitbucket Cloud Support)

[Rudi Peeters]

Hello Ben,

that is indeed the workspace we're using. Apparently it was created in the past but we only started using it recently. That's why we only noticed that persistent banner now.

Kind regards,

Rudi

[Ben]

Hi @Rudi Peeters 

Thank you for confirming. That is indeed not expected behaviour, this message should only persist until the workspace has been created (which it clearly already has been).

I've opened a ticket on your behalf with our support team as this is not something that can be handled in community.

Please check your email for further correspondence :) 

Cheers!

- Ben (Bitbucket Cloud Support)