One to one support

[Ondrej Kováč]

Hi, is it possible to buy some private support hours dedicated by a professional from Atlassian to help with setting up a project, to explain how to use the features offered by Jira etc. The thing is that we have a running project. More and more people are getting involved and we want to take advantage of Jira quickly (but we don't have the knowledge).

[Nic Brough -Adaptavist-]

Atlassian don't do that sort of work, they usually rely on the solution partners to do it for them.  Have a look at https://partnerdirectory.atlassian.com/ to find one near you.

That said, there is also the Premier Support option, over at https://confluence.atlassian.com/support/premier-support-offering-details-593035672.html