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Your issue is something that Atlassian support team has to investigate and worked on. May I request you to reach them at: https://support.atlassian.com/contactwith screen shots, URL and browser name please.
Alternatively, if you are using a Jira Server edition and not getting password reset email, then kindly reach Jira Server admin in your organization.
If my answer addressed your query, kindly upvote and click "accept answer".
Hi @abhisheksinh.parmar you may kindly select "accept answer", so members with this type of issues can quickly reach out to support team using the link.
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