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Not receiving recovery email to my gmail account

vivek_agnihotri
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March 17, 2020

I am not receiving password recovery mail.

1 answer

0 votes
Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 19, 2020

Hi there, welcome to the Community!

I've checked the email address listed on your account against our mail system and found that your mail server (gmail) returned mail to us on the following dates:

  • January 20
  • March 17

As a result, our system stopped trying to deliver mail because Gmail reported problems delivering to that address. I've cleared the errors out of our system - you may try sending the recovery email again.

Cheers,
Daniel

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