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Not receiving emails of pull requests

Sumit Gupta
April 15, 2020

Hi, 

I am not receiving emails  after April 8, 2020 (pull requests updates, comments and merge update) on my email id sumit.gupta@shipsy.co.in

Please help 

Sumit Gupta

sumit.gupta@shipsy.co.in

1 answer

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2 votes
Daniil Penkin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 15, 2020

Hello @Sumit Gupta ,

I found this error in our logs reported by your mail server for the email you mentioned:

550 5.1.1 The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces.

Our mailing system stops sending new mail after errors like this to avoid blacklisting. I removed the bounce, so if your mailbox is ok now, you should start receiving mail again.

Hope this helps.

Cheers,
Daniil

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