Not receiving emails from bitbucket

[Aman_D]

Hi,

Seen many posts on this and assume the same is happening here. Is the email address <email edited for privacy reasons> on a bounce list as they are not receiving invite to repositories?

[Theodora Boudale · Accepted solution]

Hi @Aman_D ,

I checked in our system and saw a hard bounce event for the email you mentioned with the message:

550: 550-5.1.1 The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces

I went ahead and removed the email from the suppression list, could you please try resending the invitation now?

A new invitation needs to be sent, as the previous ones were dropped.

Just a heads up, I removed the email from your post for privacy reasons.

Please feel free to let me know if things are ok now and if you need anything further!

Kind regards,
Theodora

[Aman_D]

Ok I will test it and update here

[Theodora Boudale]

Sure, I'll wait for your update then.

Kind regards,
Theodora

[Aman_D]

Thank You @Theodora Boudale Invitations are coming now

[Theodora Boudale]

You are very welcome, I'm glad to hear that the issue is resolved.

Please feel free to reach out if you ever need anything else!

Kind regards
Theodora