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Not receiving bitucket invitation email

CI
I'm New Here
I'm New Here
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March 10, 2026

Howdy,

I imagine i'm the cause of this situation but; i went to make a new user for a specific repo. I had the new account created. Went into the specific repo add user. I received that invitation but when i open that email, bitbucket then asks to put in a code that was emailed. I never received that code on any email, my original, the new one nor the person who made the account. 

I thought perhaps they needed to be in the bitbucket 'org' so i went to the bitbucket org as a whole to try and invite the user that way but i receive no notification from that at all.

Before this user was created i did try to enter the address into some of these invitations so perhaps it's stuck in some suppression state?

And yes, invitations are enabled in the email preferences. 

2 answers

0 votes
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 11, 2026

Hey @CI 

Welcome to the community.

Just curious, was this the code to verify your email? If so, did you check your spam or other folders first, as the code might sometimes be redirected there?

Let me know how it goes.

Regards,
Syahrul

0 votes
CI
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 10, 2026

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