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Not receiving Password reset email

Frank Zhang
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 8, 2023

here is my email: <email_address_removed_for_privacy>

1 answer

0 votes
Carlos Garcia Navarro
Community Champion
July 9, 2023

Hi @Frank Zhang ,

Welcome to the Community! I'd recommend to send a support ticket to Atlassian Support, and edit your post so you don't have to share your email with the whole Community:

https://support.atlassian.com/contact/?postauth=true#/

Frank zhang July 9, 2023

Appears my free account can only get community support.

I figure out how to submit ticket. Thanks for the help.

Like Carlos Garcia Navarro likes this
Frank zhang July 12, 2023

Carlos,

Thanks for your help. Finally I got my account back. After I log in today, I saw all my repositories were disappeared. My SSH Key was empty as well.

Do you know how to get back my repositories?

Frank zhang July 16, 2023

All of them are back now. Thanks.

Carlos Garcia Navarro
Community Champion
July 17, 2023

I'm glad to hear!  :-)

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