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Not getting reset password link for this email id

Allen Francis
Allen Francis
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October 25, 2022

I am not getting reset password link for this email id

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Ben
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 25, 2022

G'day Allen!

Welcome to the Bitbucket Cloud community :)

I have checked your email and can see it was added to our internal suppression list with the following message due to receiving an SMTP bounce from your mail server:

550: 550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient's email address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1 https://support.google.com/mail/?p=NoSuch... - gsmtp

I have just removed your email address from our internal suppression list, please attempt to send through the email again now.

Cheers!

- Ben (Bitbucket Cloud Support)

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Allen Francis
Allen Francis
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October 27, 2022

Thanks @Ben . I had actually solved this through support ticket

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