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Not able to start Azure DevOps Build pipelines for Bitbucket repositories

Mels de Zeeuw
Mels de Zeeuw
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January 21, 2025

Hi, since about two hours we are experiencing issues when trying to start an Azure DevOps Build pipeline with it's repo in Bitbucket.

We are getting the following error:

 

The pipeline is not valid. Could not get the latest source version for repository xxxxxx/xxxxxxx hosted on Bitbucket using ref refs/heads/slowlane. Bitbucket reported the error, "Request timed out after 30000 ms"

Dos anyone has any idea how to get this solved?

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Ben
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 21, 2025

Hi @Mels de Zeeuw @Rafael Mota 

Thank you for your report. Our team has fixed the problem. All affected products are now back online and no further impact has been observed. We know that you rely on our products for your daily operations and productivity, and we sincerely apologize for any impact this disruption has had on your teams. We will conduct and publish a post-incident review (PIR) with more details about the incident and the steps we are taking designed to prevent similar occurrences in the future. We plan to post the PIR on our Statuspage within 30 days.


We sincerely apologize for this inconvenience and appreciate your patience. 

Regards,

- Ben (Bitbucket Cloud Support)

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Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 21, 2025

Hi Mels,

Bitbucket Cloud is experiencing degraded performance and several components are affected. Our apologies for the inconvenience caused by this.

You can subscribe for updates in the following incident on status page:

Our engineering team is working to restore the services.

Kind regards,
Theodora

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Rafael Mota
Rafael Mota
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January 21, 2025

the servers are down, check:
https://bitbucket.status.atlassian.com/

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Mels de Zeeuw
Mels de Zeeuw
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January 22, 2025

I was already checking the status page several times. But till I created this topic all statuses were ok/green.

But luckily it solved now.

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