Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

No longer have access to workspace in dashboard (still do in Git). Presume migration to new UI?

danielgent
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 10, 2026

Hello all,

I haven't logged into bitbucket for a while. Maybe 2 years? 

My workspace (which is my username and real name) is still there because I can git push to it from my local repos.  However in the new UI dashboard there are no workspaces, and if I visit mine I get a 404 "Resource not found" page

I think something weird has happened AND TO ADD TO THIS I now seem to have two accounts. I logged in with an old email and got an "Email address transferred to a new account" email (I didn't want this)

SO NOW if I try and create a new workspace from my main account, I end up on the same "Resource not found" 404 page, but with the other account I can then see this workspace.  nightmare

Maybe permissions on my account were broken... but then I can still git push & pull. My original workspace is still there (I've pushed up some new branches and commits mentioning the issue to show this!)

Thanks if anyone has read this far.  My guess is that a migration has gone totally wrong. 

Happy to post my workspace name here I've just seen it removed by admins in other posts.

Thanks, 
Dan

1 answer

0 votes
Mark C
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 13, 2026

Hi @danielgent

Welcome to the community.

You can try reactivating your workspace following the steps mentioned here - https://community.atlassian.com/forums/Bitbucket-articles/Bitbucket-cleanup-of-free-unused-workspaces-what-you-need-to/ba-p/3144063

Regards,
Mark C

danielgent
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 20, 2026

Thanks for the reply. Sadly I do not see that

Upon reading the link it does seem that my workspace should have been archived. but I got no email and I can still push/pull with SSH from the repos I have locally

Mark C
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 20, 2026

Hi @danielgent

Could you try accessing directly the page to reactivate your workspace? - https://bitbucket.org/account/workspaces/deactivated

Regards,
Mark C

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events