No 2FA no ssh no verification codes

[Navin K]

Hi,

I am trying to resurrect an old account to which I have a password only (so could authenticate to the bitbucket web app initially and got to the point where I got rolled into an Atlassian account etc.)

Apparently I enabled 2FA while using this account a few jobs ago and no longer have access to the ssh key nor the app nor the verification codes associated to it. I'm being asked for 2FA codes - do I have any options at all regarding the resurrection of this account?

Thanks,

Navin

[Navin K]

Hi - bump - can anyone from Atlassian please help?