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Need help with getting lost bitbucket account details

souravkumar93
May 4, 2026

I have lost my bitbucket account details. I have repo workspace name with me. Need help to get the account details. I have tried all my email id to login with but could not find any email is linked to this workspace. Need support on this.

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Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 5, 2026

Hey @souravkumar93 

Welcome to the community.

Please go to the following link to reactivate your old workspace:

https://bitbucket.org/account/workspaces/deactivated

Your workspace is being deactivated as part of our unused workspace cleanup mention here.

Let me know how it goes.

Regards,
Syahrul

souravkumar93
May 5, 2026

Thanks a ton ! @Syahrul 

Like Syahrul likes this
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Fabio Racobaldo _Catworkx_
Community Champion
May 4, 2026

Hi @souravkumar93 ,

do you have a local repository linked to bitbucket repo? If yes you can retrieve account information from git properties. Did u try?

Fabio

souravkumar93
May 5, 2026

yeah this is the workspace bitbucket.org:souravkumar93 . I have the workspace name but with which account Its associated it the confusion. I have tried almost all the account I can think of. This workspace is around 7 years old, its been quite sometime.

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