My repos are missing

[henyo]

I've returned after a long time away. Now after logging in, nothing is showing under 'All Workspaces'. It wants me to create a new workspace. If I try this using my previous account workspace name, it tells me this is already taken, though browsing to it returns 'resource not found'. 

I've confirmed that I only have ever had a single login to Bitbucket. My local repo returns the expected remote url info, but that seems gone on Bitbucket side. 

Please help! How can I restore and gain access to my projects?

[Syahrul]

Hi @henyo 

Welcome to the community.

It appears this issue may be related to the recent deactivation of inactive Bitbucket workspaces. If there has been no activity in your workspace for some time, it may have been automatically deactivated as part of our platform cleanup.

You can check for and reactivate a deactivated workspace by following these steps:

1. Select your Avatar in the top-right corner of Bitbucket.
2. Select All workspaces.
3. If you have deactivated workspaces, an information box will appear with a link to view them.
4. A workspace admin can then select the workspace and follow the self-recovery flow to restore it.

For more detailed information on this process and the timelines involved, please refer to this community article:

Bitbucket cleanup of free unused workspaces: what you need to know

I hope this helps

Regards,
Syahrul

[henyo]

No, no deactivated workspaces show up.

From the link you gave: 'After May 15, 2026, workspaces that remain deactivated will be permanently deleted, along with their content.'

So Atlassian has deleted all of my projects, gone forever???

[Syahrul]

Hey @henyo 

Please re-verify the status, as the issue should now be resolved. Regarding the workspace and content deletion, these are currently in a 'soft delete' state to allow for recovery. While there is no specific ETA for permanent deletion at this time, I recommend monitoring the community post for further updates

Let me know how it goes.

Regards,
Syahrul

[henyo]

They are back. OMG. Whew! Thank you! :)