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My account is a mess since I updated to an Atlassian account

Juan_Carlos_Amengual_Argudo
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May 29, 2020

After a couple of months I tried to access to a Bitbucket's repor where I had been granted access permission:

$ git pull https://jcamenAtUJI@bitbucket.org/alexgrao/tfg-three-ball.git

I have tried several times entering the password. After five wrong tries I have tried to recover my password in Bitbucket. An email has been sent to me telling me to update to an Atlassian account. I did so, but now:

* I can't access to the repo mentioned above.

* I can't change my username in the settings to "jcamenAtUJI": it says that there is already a user with this name (obviously, it's me).

Crazy... Please, could you restore my old Bitbucket's account or at least perform a proper updating to an Atlassian account? Thanks a lot.

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Vincent Van Zyl
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June 23, 2025

It is now 5 years later and I am still battling with the same issues you had. I can log in to Atlassian no problem, with 2FA. When going to bitbucket, asked me again for 2FA, But the 2FA I used before nor recovery code is working. I tried clicking do not have access and it wants send reset email to an email address to a company that has not existed for like 10 years even after I changed my email address ages ago. Still uses old email address. So frustrating

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