Missing Repository - Free account

[Debi Prasad Mishra]

Hi, 

I logged into my free account probably after 10  months.

All my repository and code is missing. It is completely empty.

Can you restore from the back up if you have.

Thank you very much.

Warm Regards.

[Ben]

Hi  

Please attempt to view all your workspaces, this should show a menu to re-activate the workspace. If it doesn't show, please ask the admin to check their respective workspace list:

• https://bitbucket.org/account/workspaces/

Cheers!

- Ben (Bitbucket Cloud Support)

[Debi Prasad Mishra]

Hi Ben,

        Admin tried to see "All workspaces" using the user profile at the top right corner. It does not show any workspace. Repo can be accessed using clone links which I had saved earlier via CLI/bash. Navigation using UI problem still persists.

  Thank you very much for looking into it.

Thanks 

[Ben]

Hi @Debi Prasad Mishra 

A fix was rolled out yesterday - may I ask you/the admin to check one last time today to see if this is now visible?

If it's still not visible, please let me know your timezone - as I'll need to raise a support ticket on your behalf with the appropriate team to check the workspaceID's in question (it would not be appropriate to share these in a public forum such as community).

Cheers!

- Ben (Bitbucket Cloud Support)

[Debi Prasad Mishra]

Hi Ben,

From Profile drop down, clicking all All workspaces shows me the page to create a workspace.

Left top bar Bitbucket Icon post click shows recent repository link. If I click, "view all" link on the right side of the page . It shows "Something went wrong..." . Do you want the error code from the "Something went wrong..." page to be pasted here.

Thanks 

[Ben]

All good @Debi Prasad Mishra 

I've opened a support ticket on your behalf and will be communicating with you further on that ticket, please check your email for further correspondence.

Cheers!

- Ben (Bitbucket Cloud Support)

[Kai Krause]

Hi, 

i contact Atlassian , they will check on it and response within 2 Business days . 

Br
Kai