Missing Repo

[Joseph Mirarchi]

Hi,

It's been several months since I used BitBucket at https://bitbucket.org/<workspace-id>/ and I got a brand new computer. I had a private hobby repo written earlier this year (2023) in Python. It's not the one from 2021 that is currently visible. The missing repo had several pull requests that I wrote and approved for myself just to track the workflow.

I logged in to clone the repo and discovered that I can't see it. Unfortunately, I don't have the code backed up in any other place (mea culpa - my backup didn't sync). In reading over community posts it looks like sometimes repos go dormant and need to be reset by staff.

Can anyone assist with this? There should definitely be some history with PRs and everything. I'm not even seeing it listed.

Thanks much.

[Theodora Boudale]

Hi Joseph and welcome to the community!

Just a heads up, I removed the workspace URL from your post to protect your privacy.

Your Bitbucket Cloud account and your workspace are both active. Your workspace has a couple of repos, which you can see by visiting

• https://bitbucket.org/workspace-id/workspace/repositories

Replace workspace-id in the URL with the ID of your workspace.

If you don't see a repo listed there, then one of the following things might have happened:

1. The repo was deleted either by you or by another user with admin access.

The Support team may be able to help recover core repository content only, as long as the deletion happened within the last 7 days. We are unable to recover metadata or any content that was deleted past 7 days.

I checked our logs and I don't see any repository deletion events for your workspace in the last 7 days, so if the repo was indeed deleted, we cannot recover it.

Repository deletion events are shown in the workspace's Audit Log:

• https://bitbucket.org/workspace-id/workspace/settings/auditlog

Replace workspace-id in the URL with the ID of your workspace.

2. The repo was renamed by an admin.

3. The repo was transferred by an admin to a different workspace.

4. The repo belonged to a different workspace from the beginning and your access has been revoked.

If the repo was renamed only, it should still be available in your workspace's repos. If it was transferred or your access has been revoked, you would need to speak with the new admins to grant you access.

Kind regards,
Theodora