Lost access to Bitbucket account

[Ricky Mahajan]

Hi Team,

Looks like I have locked out myself from the bitbucket account. I can' remember if I have enabled the MFA for it. Now when I am trying to login, it is asking for verification code, which I don't have. No recovery codes either. I have tried ssh command to retrieve the recovery codes, it is not taking the password when promoted with ssh command. Error invalid username and password. 

Please help me in recovering my account.

Thanks,

Ricky

[Daniil Penkin]

Hello @Ricky Mahajan,

Welcome to the Community.

Please raise a support case, our Support team will be happy to assist you.

Cheers,
Daniil