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Link to pdf on wiki causes Something went wrong error

HarryBroeders
Contributor
September 22, 2025

All links on my wiki's which point to documents (.pdf or .docx) don't work anymore. They all produce an "Something went wrong" error. With the message: "If you are still experiencing issues, our support team can be reached via StatusPage. Use the code below when reporting your issue, this will help the team look up details of what went wrong: 26a797193ae34961b8607cb713e11f34"

Please help.

Example link: 

https://bytebucket.org/HR_ELEKTRO/rts10/wiki/LEGv7/LEGv7-Pinky_ebook.pdf

image.png

6 answers

1 accepted

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2 votes
Answer accepted
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 24, 2025

Hi Everyone, 

It seems the issue has been fixed since I was able to access the PDF files. Please inform me if you're still experiencing problems.

Regards,
Syahrul

HarryBroeders
Contributor
September 25, 2025

Thanks Syahrul. The pdf file can be accessed indeed by right clicking the link and select open in new tab or open in new window but not by left clicking it. I reported that problem here: https://community.atlassian.com/forums/Bitbucket-questions/Link-to-pdf-on-wiki-only-opens-in-new-tab-or-new-window-but-not/qaq-p/3117800#M120954

Like Joris Straver likes this
5 votes
Beau Eckhardt
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September 22, 2025

Same problem for me.

4 votes
VersD
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September 23, 2025

Same!

3 votes
baroy
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September 23, 2025

Same here...

3 votes
Erwin den Boer
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September 23, 2025

Same problem for me! I can’t stress the urgency enough

2 votes
Joris Straver
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September 23, 2025

I have the same problem. I can not view or download the pdf files

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